Service & Care
Repairs & Adjustments
Complimentary adjustments for life. Expert repairs handled in-house. Because your frames should always feel like day one.
Lifetime Care Commitment
Every pair purchased from AUHSY includes complimentary adjustments and cleanings — for life. Because we believe the relationship doesn't end at checkout.
Frame Repairs
Our in-house repair services cover nose pad replacement, screw replacement or tightening for loose or missing screws, and the application of adhesive nose pads where required. All repairs are carried out with professional care and precision.
Custom Adjustments
Every face is unique. We fine-tune temple length, nose pad angle, and frame curvature for the perfect fit.
Lens Replacement
We offer lens replacement for patients bringing their own frames. Please note that pricing includes the cost of the lenses plus applicable laboratory fees. All patient-supplied frames are subject to a professional inspection prior to service, to ensure suitability and structural integrity.
Extended Warranty
Frames purchased at AUHSY Optical are backed by a manufacturer warranty. Ask a team member about adding an extended warranty plan to keep your eyewear protected beyond the standard coverage.
In-Store
Optical Services
Professional optical services designed to keep your eyewear performing at its best.
Services We Offer
- Prescription lens cutting for eligible prescriptions
- Lens replacement in existing frames (subject to assessment)
- Professional eyewear fitting
- Frame adjustments
- Minor repairs
- Nose pad replacement and maintenance
All services are subject to product compatibility and professional assessment.
We offer minor repairs and adjustments based on product condition and feasibility.
Repair attempts carry inherent risk, particularly with older or previously damaged frames. Customers will be advised of any risks before service is performed.
Patient-Owned Frames
Frame Service Waiver
Bringing in frames that weren't purchased at AUHSY Optical? For adjustments or repairs on patient-owned eyewear, we ask that you sign a quick digital waiver acknowledging our care process and the limits of liability for pre-existing, hidden damage.
A team member will inspect your frame for any visible damage before service and walk you through the waiver. Scan the QR code to open and sign the form on your phone.
Patient Waiver
Scan to open the digital waiver for adjustments or repairs of frames not purchased at AUHSY Optical.
Open Waiver FormIn-Store
Accessories
Complete your eyewear care with essential accessories designed for convenience, protection, and maintenance.
Available Accessories
Begin Your Journey
Your Perfect Vision
Starts Here
Walk into AUHSY and experience the difference that precision, expertise, and genuine care can make. No pressure. Just clarity.